Senior Manager HR Service Center - McDermott - Manila

McDermott | Posted 10-08-2019

Manila (Database)

Job expired

ManilaSenior Manager HR Service Center - (1908876) Primary Functions Responsible for managing Human Resources Shared Services (HRSS) team, ensuring the integrity of HR data in HCM and the integration of data to payrolls and other system, internal and external partners
Key Responsibilities/Accountabilities:

  • Manage a high volume Shared Service team supporting McDermott’s global operations on a 24/7 basis.
  • Establish and drive best in industry practices and process
  • Provides leadership and training to HRSS team so that they can accurately and efficiently enter required data into HCM
  • In conjunction with HR Leadership determine Shared Services KPI’s and ensure KPI’s are tracked and met
  • Monitors and audits data in HCM to ensure data integrity and internal audit requirements are met
  • Investigates HCM system issues, works with HRIS team to identify the source and determine solutions
  • Supports on-boarding as it relates to employee data to ensure effective data flow from Talent Acquisition system to HCM
  • Prepares appropriate documentation and processes for HR Shared Services Team
  • Works closely with HRIS team to support interfaces to/from HCM
  • Works closely with Payroll teams to support the execution of payrolls as it relates to employee data
Qualifications Basic Qualifications:
  • Ability to communicate well with HR Community and other Operational Teams
  • Excellent verbal and written communication skills
  • Ability to learn and support new systems and applications
  • Capacity to work well under pressure and in sometimes stressful situations
  • Must be organized, accurate, thorough, and able to monitor work for quality
  • Solves problems using standard procedures
  • Prioritizes and organizes work to meet deadlines
  • Works well with others and can lead team to achieve team goals
  • Accountable for individual results and impact on team
  • Ability to maintain a high degree of confidentiality, integrity and professionalism
Desired/Preferred Qualifications:
  • Minimum 10 years of relevant HR experience
  • Minimum of 3 – 5 years of managing a high volume multi-national HR Shared Service team
  • Bachelor’s degree
  • Must have significant experience and understanding of Oracle Cloud
  • Good experience in other HR/Payroll systems such as Taleo, JDE, SAP is highly beneficial
  • Good experience in managing service ticketing systems
  • Knowledge and experience using more advanced excel functions including Vlookups and pivot tables
Other Expectations:
  • Good communication and management skills are required.
  • Excellent attention to detail and process orientated
  • Good organization skills

One Team spirit
Primary Location: PH-NCR-Manila Job: Employee Services Center Employee Status: Direct / Regular Schedule: Full-time Job Posting: Aug 9, 2019, 2:32:37 PM